Case Study: Reactive Engagement-Costly Delay
Challenge:
- VP resigns from auto re-insurance company after numerous requests to purchase unprofitable division and leave company
- New competitor arises, underbidding company's client renewals and taking business
- Company suspects former VP stole copy of a key application with client data details
- Company contacts outside counsel, who then contacts IT Acceleration
Solution:
- Outside counsel enlist services of IT Acceleration
- ITA images and analyzes laptop used by former VP when with the company
- ITA recovers deleted email linking former VP to company's key application support contact, and requesting information to install application on home computer
- With email evidence, outside counsel arranges for IT Acceleration to visit former VP's home computer
- IT Acceleration finds home computer with key application running and other stolen intellectual property, including an ACT database, state registration form applications, letter templates, archived emails and dozens of spreadsheets
Benefits:
- Settlement negotiated resulting in 18-month non-compete stipulation and return of all stolen intellectual property
- With eRISK Defender, company could have avoided damage done in terms of lost clients, excessive costs to settle months after fact, and minimal retribution for impact to business (estimated to be in the millions)
eRisk Facts