IT Acceleration Benefits
No Contracts to Sign – We stand behind our service and have retained our client base purely on the ability to provide value. You are never locked into a service commitment.
No-Charge Daily System Monitoring - Like any Fortune 2000 IT department, we can take responsibility for network operations and uptime. Many problems are averted by monitoring our clients’ systems proactively and resolving issues before they develop into problems.
Product Cost Pass-thru - IT Acceleration does not resell product. If you need to purchase hardware or software, we’ll work with our extended network of vendors to properly spec the solution and get the best possible price. Then you make the purchase directly with the vendor.
Excellent Customer Service – We follow-up every incident to ensure you are satisfied and no lingering problems exist. All of us at IT Acceleration work under the mantra of “exceeding expectations.”
Remote Desktop Support – By continually investing in technology, we are able to provide exceptional support services while controlling costs. For example, our Remote Desktop Appliance enables our Help Desk to see and fix problems directly, via secured and authorized-only access to your desktop – eliminating travel, delays and frustration, while providing support around the world.
Access to Varied Expertise – From Help Desk Specialist, to Project Manager, up to CIO, we provide many roles to meet the varied needs of companies. The correct skill set is allocated for your planning, project or support need.
Scalable – From small 5-user networks to global conglomerates employing thousands, we are capable of providing a cost effective yet high level of service across our entire client base.
Digital Forensics Niche – From hard drive data recovery to investigation of inappropriate workplace behavior, our Digital Forensics team can provide legally defensible incident response and help minimize business disruptions and costly litigation.
eRisk Facts