IT Acceleration differentiates itself from other leading technology solution providers by providing a complete package of services, solutions and client communications. Each member of our team brings experience in the consulting and corporate business sectors. Our approach emphasizes a mutual understanding of how technology impacts your business. Our vested interest in your business success holds us accountable for solutions we recommend and deliver.
Key Differentiators
Because we do not resell product, we are able to provide objective advice on the best solution at the best price. Our relationships with multiple vendors allow us to pass significant discounts along to you.
Our smart-source solution to network support and administration provides companies access to a fully staffed IT department. Daily performance monitoring of your network is provided as a free value-added service. This is one example of our investment in your company and network uptime.
When you call the IT Acceleration Helpdesk, you speak directly with a technical professional. Most support requests handled by our Helpdesk are closed during the initial call. Gaining access to your computer is easily done by clicking on a secure link from our website. Our Remote Desk-Side Assistance dramatically reduces repair times and travel expenses for clients.
Core Competencies
- Daily Network Performance Monitoring (free value-add)
- Helpdesk / Remote Desk Side Assistance
- Network Support
- Internet and Web Support
- Application Suite Support
- Virus / Spyware / Malware Removal
- New PC Setup and Data Migration
- Remote Access and Firewall Support (VPN)
- PDA Setup (Palm / Windows Mobile / Blackberry)
- Email and Groupware Support (POP3 / Exchange / Notes)
- Interim Manager / Director Staffing
eRisk Facts